First-Time Attendee

Monday, October 26, 2020

Date Description
8:00 – 8:30 a.m.

Start Conference Log-In

8:30 – 9:45 a.m.
LIVE Opening Keynote All Attendees Welcome

Leading with Focus: Collaboration and Productivity without a Billion Videoconferences

Beth Z. - Your Nerdy Best Friend

Overnight, the traditional workplace culture shifted when the pandemic forced our country's workforces into work from-home models. Never-ending videoconferences haven't helped you and your colleagues be more efficient... they're just wasting your time.

Join Your Nerdy Best Friend, aka Beth Z, for proven techniques for focus and productivity, along with the tools to lead your team to be more efficient and effective.

Although the only real trophy she ever won was for making perfect French fries at McDonald’s in high school, Beth Z has been featured on Best Speaker lists by Meetings & Conventions magazine and MeetingsNet. And she recently attained her credentials to be a Certified Speaking Professional. It’s kind of a big deal.

Since her first Commodore 64 computer, Beth has made a verb out of the word nerd. She helps computer users all over the country filter through thousands of apps, gadgets, widgets and doodads to find the perfect free and bargain technology tools for business and personal use through presentations and her books, including the latest title, The Big Book of Apps, available on Amazon.com.

9:45 – 10:15 a.m.
All Attendees Welcome

Break and Networking with the Exhibitors

10:15 - 11:45 a.m.
Breakout Sessions

Understanding Board Member & District Liability Issues

Special District Risk Management Authority (SDRMA)

Having a complete understanding of the potential liability issues in your district can prevent problems in the future and even assist with efficiency and communication protocols. This webinar is a discussion of the legal role of the board in the management and operation of a public agency, and the role of individual board members acting within the course and scope of their official duties.

12:00 - 1:00 p.m.

Lunch Break

1:00 - 3:00 p.m.
Breakout Sessions

Staying in Compliance: Understanding Fundamental Special District Laws

As times change, so does the need to re-interpret and review the laws governing specials districts. This workshop covers crucial areas of the law as they relate to all types of special districts. Those areas include general compliance, answering specific questions about items such as communications through email, special meetings, economic conflicts of interest, and much more.

3:00 - 3:30 p.m.
Live

Staying in Compliance Q & A

Meyers Nave

As times change, so does the need to re-interpret and review the laws governing specials districts. This workshop covers crucial areas of the law as they relate to all types of special districts. Those areas include general compliance, answering specific questions about items such as communications through email, special meetings, economic conflicts of interest, and much more.

3:45 - 5:00 p.m.
Live All Attendees Welcome

Happy Hour Bingo

Join your fellow attendees and our exhibitors and sponsors for a fun afternoon of bingo and prizes!

Tuesday, October 27, 2020

Date Description
8:00 – 8:30 a.m.

Start Conference Log-In

8:30 – 9:45 a.m.
LIVE Opening Keynote All Attendees Welcome

How to Listen So People Can Hear You

Laurie Brown

This quote still describes the fundamental problem with the current state of day to day communication. Your work with colleagues, managers, vendors, customers, and suppliers requires you to be able to communicate effectively; yet communication has never been more difficult. We must contend with the various generational differences in communication styles among, many other roadblocks. In this highly interactive and fun session, Laurie Brown will provide tools and techniques to help you build rapport, trust, and dynamic listening skills to become an effective communicator.

We'll cover:

  • How first impressions are formed and why this is so important
  • Elements that help build rapport and trust
  • Listening to understand with empathy
  • How to paraphrase so that people feel heard
  • Using questioning skills to get to the heart of the matter

Laurie is passionate about providing engaging facilitation, training, and coaching that makes a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual and Brand-aid.

9:45 – 10:15 a.m.
All Attendees Welcome

Break and Networking with the Exhibitors

10:15 - 12:00 p.m.
Breakout Sessions

Online ADA Compliance and Transparency: What Board Secretaries and Board Secretaries Need to Know

Streamline and Cole Huber, LLP

Special districts face ADA compliance as well as a number of website posting requirements that can seem overwhelming, but compliance is actually pretty straightforward. This session will start with the basics (the six requirements in California), including walking through the specifics of Enterprise System Catalog creation, which is required by SB 272.

12:00 - 1:00 p.m.

Lunch Break

1:00 - 2:30 p.m.
Breakout Sessions

Advanced Training in the Public Records Act

Burke Williams Sorensen

If you are involved with a special district, you need to understand the scope and application of the California Public Records Act (CPRA) to your agency’s records, including best practices for records retention as well as responding to public records requests. This training is primarily intended for public agency personnel who have some knowledge of and experience with the CPRA, and who are seeking to expand their understanding of the law. We will cover the key aspects of the CPRA, including when an applicable exemption may give an agency the right to not disclose a particular record or portion of a record. The presenters will use case studies to take you through the entire process from the initial records request to response options. There will also be updates on recent developments in the interpretation and application of the CPRA.

2:45 - 3:45 p.m.
Breakout Sessions

Capturing Better Meeting Notes

CPS HR Consulting

Taking really good meeting notes can be tough. As a clerk, it’s challenging to capture and participate in the proceedings – let alone keep up with all of the discussions and motions. What if there was a way to survive the meeting as the note-taker and produce meeting minutes that were actually useful? Over the course of 90 minutes, you’ll learn to:

  1. Discern what to include/omit from the minutes.
  2. Take notes more efficiently for better minutes content.
  3. Edit to create clear, concise, “reader-friendly” minutes.
4:00 - 5:00 p.m.
All Attendees Welcome

Exhibitor Demos

5:00 - 6:00 p.m.
All Attendees Welcome

Virtual trivia

Wednesday, October 28, 2020

Date Description
8:00 – 8:30 a.m.

Start Conference Log-In

8:30 – 10:00 a.m.
LIVE Breakout Sessions

Board Secretary/Clerk Foundations

David Aranda, CSDM

The board secretary in a special district plays a multi-faceted role that is also one of the most highly visible in the district. Board members, the public, and staff turn to the board secretary as a resource for information and assistance. The board secretary must ensure the district’s compliance with extensive legal requirements, handle contentious situations, respond to the needs of board members and the public, document board activities and decisions, and meet multiple deadlines. This course provides a comprehensive review and insight into all components of the board secretary/clerk position.

10:00 - 10:30 a.m.
All Attendees Welcome

Break and Networking with the Exhibitors

10:30 a.m. - 12:00 p.m.

Board Secretary/Clerk Foundations (Continued)

12:00

Event Adjourns