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Whether you are a new or an experienced board secretary/clerk, continuing education is essential to keeping current on the many aspects of your job. In an effort to expand educational opportunities for this important position in special districts and to provide an opportunity to recognize individuals who invest the time in becoming trained in the various components of the job, CSDA created this certificate program. The Board Secretary/Clerk Certificate has become the gold standard for special district board secretaries and clerks throughout California. We invite you to participate as a first-time attendee to earn your certificate and come back year after year to advance your knowledge of special districts through new and exciting breakout sessions tailored for you.

Opening Keynote

Leading with Focus: Collaboration and Productivity without a Billion Videoconferences

Beth Z. - Your Nerdy Best Friend

Overnight, the traditional workplace culture shifted when the pandemic forced our country's workforces into work from-home models. Never-ending videoconferences haven't helped you and your colleagues be more efficient... they're just wasting your time. Join Your Nerdy Best Friend, aka Beth Z, for proven techniques for focus and productivity, along with the tools to lead your team to be more efficient and effective.

Keynote Speaker

How to Listen so People Can Hear You

Laurie Brown

“The single biggest problem in communication is the illusion that it has taken place.” This quote still describes the fundamental problem with the current state of day to day communication. Your work with colleagues, managers, vendors, customers, and suppliers requires you to be able to communicate effectively; yet communication has never been more difficult. We must contend with the various generational differences in communication styles among, many other roadblocks. In this highly interactive and fun session, Laurie Brown will provide tools and techniques to help you build rapport, trust, and dynamic listening skills to become an effective communicator.